Protect Referral Source Relationships Through Sales Turnover

By Jess Chew | November 9, 2022

Salesforce turnover can bring growth to a standstill. It leaves territories uncovered, creates doubt in the mind of the customer, and presents opportunities for competitors.

Is salesforce turnover in your agency impacting growth? How do you retain customers when a rep leaves? Do you have a plan? Salesforce turnover is inevitable, but it doesn’t have to impact customer loyalty.

Join the post-acute care growth experts at Trella Health, in this on-demand webinar, as we discuss how to maintain customer loyalty through salesforce turnover.

We cover:

  • The impact of salesforce turnover
  • The view from the customer – what they’re thinking when a rep leaves
  • The 4 steps to customer retention
  • Leveraging data to drive customer loyalty
  • Measuring the impact of salesforce turnover
  • PLUS answers to questions asked from other post-acute care professionals, like you
Access this on-demand webinar today!


About the Author:

Jess Chew, Vice President, Marketing

With more than 10 years’ experience in healthcare marketing, Jessica not only leads our marketing team but is also a passionate advocate and frequent user of our marketing intelligence solutions. After graduating from the University of Georgia with a bachelor’s in journalism, Jessica got her start in marketing at Gannett, the largest newspaper publisher in America. She thought this entry-level job was the first step on the road to a career as an investigative reporter — but immediately became hooked on marketing. At Trella Health, she’s able to do all the things she loved about journalism — digging for information and insights, helping people share their stories — and she’s also able to make a meaningful difference in the way post-acute care is provided.