Protect Referral Source Relationships Through Sales Turnover

By Jess Chew | November 9, 2022

Sales force turnover can bring growth to a standstill. It leaves territories uncovered, creates doubt in the mind of the customer, and presents opportunities for competitors.

Is sales force turnover in your agency impacting growth? How do you retain customers when a rep leaves? Do you have a plan? Sales force turnover is inevitable, but it doesn’t have to impact customer loyalty.

Join the post-acute care growth experts at Trella Health, in this on-demand webinar, as we discuss how to maintain customer loyalty through sales force turnover.

We cover:

  • The impact of sales force turnover
  • The view from the customer – what they’re thinking when a rep leaves
  • The 4 steps to customer retention
  • Leveraging data to drive customer loyalty
  • Measuring the impact of sales force turnover
  • PLUS answers to questions asked from other post-acute care professionals, like you
Access this on-demand webinar today!



About the Author:

Jess Chew, Vice President, Marketing

With more than 10 years’ experience in healthcare marketing, Jessica not only leads our marketing team but is also a passionate advocate and frequent user of our marketing intelligence solutions. After graduating from the University of Georgia with a bachelor’s in journalism, Jessica got her start in marketing at Gannett, the largest newspaper publisher in America. She thought this entry-level job was the first step on the road to a career as an investigative reporter — but immediately became hooked on marketing. At Trella Health, she’s able to do all the things she loved about journalism — digging for information and insights, helping people share their stories — and she’s also able to make a meaningful difference in the way post-acute care is provided.