Intake Coordinators
See incoming referrals, prioritize next steps, and respond faster with the context needed to make confident admission decisions.
Referral Management
Real-time visibility. Faster referral conversions. Better-fit patients.
Trella Referral Management drives an average 46.9% increase in monthly referral volume for post-acute providers in a participating health system’s network. Real-time visibility into incoming referrals, plus the tools to showcase capabilities and availability to hospital partners and patients, means faster responses and better-fit admissions.
Referral visibility & prioritization
See incoming referrals, pending placements, and patient needs in one workflow so intake teams can act quickly and focus on the right opportunities.
Showcase your agency to patients and hospital partners
Help hospitals, discharge teams, patients, and families understand who you are, what you offer, and why your agency is the right fit.
Confirm availability and keep teams moving
Communicate availability clearly, keep information current, and alert the right team members when action is needed.
Who We Help
Built for every team involved in referral management.
Trella Referral Management gives intake, sales, operations, clinical leadership, and executive teams the visibility to coordinate faster, reduce leakage, and improve performance across the referral journey.
Sales Leaders
Connect referral activity to relationship performance, identify growth opportunities, and coach teams toward the accounts most likely to convert.
Operational Leaders
Monitor intake performance, identify workflow bottlenecks, and improve coordination across teams, branches, and service lines.
Better Together
Connect hospital discharge and post-acute intake.
Trella Discharge helps hospitals send better-fit referrals faster. Trella Referral Management helps post-acute providers receive, review, respond, and communicate availability in real time.
Together, they connect both sides of the referral flow — helping hospitals reduce discharge delays while post-acute providers convert more of the right patients.
Trella Impact
Real impact from faster referral response.
Trella Referral Management helps post-acute teams improve visibility, reduce intake delays, and convert more of the right referrals.
46.9%
average increase in monthly referral volume
2x
patient selections for premium profiles vs. basic profiles
90+ hours
saved annually for multi-location post-acute providers
Frequently Asked Questions about Trella Referral Management
What is Trella Referral Management?
Trella Referral Management helps post-acute teams manage incoming referrals, intake workflows, and patient flow in one connected platform. It gives teams real-time visibility into referral activity so they can respond faster, coordinate more effectively, and admit more of the right patients.
Who is Trella Referral Management designed for?
Trella Referral Management is designed for post-acute organizations and the teams responsible for referral intake, patient placement, operations, sales, and growth. It is especially useful for intake coordinators who need real-time referral visibility and teams that want to streamline intake, respond faster, and improve admissions.
How does Referral Management help intake teams?
It helps intake teams see incoming referrals, track referral status, prioritize next steps, and coordinate decisions in one workflow. Instead of relying on disconnected tools and manual follow-up, teams get a clearer view of what needs action and where referrals stand.
How does Referral Management work with Discharge Automation?
Trella Discharge helps hospitals and health systems generate and manage referrals during the discharge process. Trella Referral Management helps post-acute providers receive those referrals, evaluate patient fit, coordinate next steps, and respond faster. Together, they create a more connected workflow between discharge planning and post-acute intake.
How can Referral Management improve growth?
Referral Management helps teams understand which sources are sending referrals, which referrals convert, and where delays or leakage may be happening. With better visibility into referral performance, organizations can strengthen partnerships, improve intake processes, and focus on the sources most likely to drive meaningful growth.
How does Referral Management fit into Trella’s broader platform?
Trella brings together market intelligence, discharge automation, referral management, and connected workflows in one ecosystem. Referral Management helps post-acute providers act on incoming opportunities and coordinate care transitions more efficiently, while Discharge Automation helps hospitals move patients to the right post-acute care setting faster.
