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Intake Coordinators

Respond faster to referrals and admit more of the right patients.

Trella Health helps intake coordinators manage incoming referrals, evaluate patient fit, and coordinate with hospital partners so teams can reduce delays, improve response times, and support stronger referral-to-admit performance.

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63,000+ Users Across 17,000+ Post-Acute Providers, HME/DME, Home Infusion, Specialty Pharmacy, and Health Systems

Respond faster to incoming referrals

Get visibility into new referral opportunities so teams can act quickly and reduce manual coordination.

Improve referral-to-admit performance

Track response times, conversion rates, and referral patterns so teams can identify where patients are moving through the process and where opportunities may be slowing down.

Admit more clinically appropriate patients

Use provider capability and patient information to evaluate fit, communicate clearly with hospital partners, and support stronger admission decisions.

Solutions for Intake Coordinators

From referral visibility to faster admission decisions.

The connected platform for referral management teams.

Trella gives intake teams real-time visibility into incoming referrals, patient needs, provider capabilities, and referral status — helping coordinators respond faster, reduce manual follow-up, and support stronger placement decisions across post-acute care.

Referral management

Centralize incoming referrals, provider responses, and intake workflows so teams can manage requests more efficiently, avoid missed opportunities, and move patients through the referral process faster.

Provider capability showcase

Show hospital partners your services, capabilities, and care fit to support stronger referral decisions.

Intake performance analytics

Track response times, conversion rates, patient fit, and referral patterns to improve referral-to-admit performance.

Testimonials

What leaders say about Trella

“With monthly goal targets that the team monitors in real time, we can track pending referrals, admissions, and other key metrics to measure success and identify areas for improvement.”

Jenni Myrick

Director of Sales · Optimal Care

“You are in so many places, meeting so many people, and it’s helpful to circle back and remember what was discussed. It’s helped keep me organized and I’ve become really diligent about staying on top of it.”

Lindsay Erret-Cohen

Account Executive · Dependable Health Services

“With Trella, we stopped selling with opinions. Now we sell with data — and our referral sources notice the difference.”

Adam Butler

VP of Program Development · PruittHealth

Trella Impact

Referral workflows built for faster response and better-fit admissions.

Trella helps intake teams reduce manual coordination, improve referral visibility, and respond faster to the opportunities most likely to convert.

46.9%

average increase in monthly referral volume for post-acute providers in a participating health system’s network

Real-time visibility

into incoming referrals and referral status

Faster response

with alerts that help teams act when new opportunities come in

Resources

Insights, trends, and strategies for leaders across the care continuum.

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Why Goal Setting in Healthcare Sales Needs to Move Beyond Spreadsheets with Referral Tracking Software

This blog explores why modern goal setting needs to be embedded directly into sales workflows and how Trella…

How Infusion Providers Are Turning Referral Data into Revenue Growth

Infusion providers are under increasing pressure to grow efficiently in a competitive, high-cost environment. As infusion therapy expands…

How Post-Acute SaaS Platforms Are Replacing Spreadsheets and Gut Instinct

In post-acute care, growth strategies have long relied on a familiar toolkit: spreadsheets, fragmented data sources, and institutional…

Stop Targeting the Wrong Physicians: How Infusion Referral Data Reveals Where to Focus

Infusion sales teams often rely on outdated referral lists and assumptions, missing high-volume prescribers and losing market share….

Winning Under TEAM: Why Care Transitions Will Define Financial and Clinical Performance in 2026 and Beyond

As healthcare shifts further into value-based models, care transitions are emerging as one of the most critical and controllable drivers of both…

Hospital Readmission Reduction Program: How Post-Acute Providers Can Reduce Readmissions and Avoid Penalties

The Hospital Readmission Reduction Program (HRRP) has made 30-day readmissions a key driver of hospital penalties, extending accountability…

Evaluating Market Expansion Opportunities Using Claims Data in Healthcare

Market expansion in post-acute care requires more than intuition. Entering a new geography, service line, or patient population…

Evaluating Market Expansion Opportunities Using Claims Data in Healthcare

Market expansion in post-acute care requires more than intuition. Entering a new geography, service line, or patient population…

The Hidden Cost of Using a Mileage Tracking System Outside Your CRM

When mileage tracking lives outside the CRM, it can create hidden costs from inaccurate reimbursements to limited visibility…

Why Data Analytics Are a Non-Negotiable Under the New ACO LEAD Model

This blog explores what LEAD means for the post-acute market, why “Preferred Provider” status will become more competitive,…

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Where AI-enabled intelligence becomes decisive action.

From market intelligence and CRM to care transition automation, Trella connects intelligence and workflows to improve business and clinical outcomes.

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Case Studies