Trella Health Blogs

In the intricate world of post-acute sales, success is not just about making connections but mastering the art of managing relationships and opportunities. At the heart of this mastery lies a crucial concept of the “book of business” – more than just a list of names and numbers, it’s an essential element in successful sales […]

As the demand for home-based care accelerates – ongoing staffing shortages are not just a challenge for agencies – it’s putting patients’ quality of care at risk. According to The State of America’s Direct Support Workforce Crisis 2023 report, “about 95% of providers indicated moderate or severe staffing shortages over the past year, while 77% […]

When implementing an effective Customer Relationship Management (CRM) platform, the journey toward success is often met with formidable obstacles. As your organization strives to harness the full potential of a CRM platform, you may experience one of five barriers that may emerge – each posing unique challenges to seamless CRM utilization. The 5 barriers discussed […]

In the dynamic and fast-paced world of sales, it’s all too familiar to find yourself engulfed in the whirlwind of daily tasks, only to realize that crucial next steps to grow your book of business are overlooked. As a sales rep, navigating this chaos without a reliable compass can feel daunting. When creating the perfect […]

In the highly competitive post-acute care industry, sales reps face the challenge of capturing the attention and trust of high-value referral sources. When preparing to connect with a referral source in your market, your sales reps must consider this question: are they providing compelling market data and insights that the referral source needs to trust […]

Welcome to the dynamic world of sales, where each day presents a unique blend of: Opportunities Challenges Triumphs In this guide, we’ll accompany you through a sales representative’s typical day, unveiling strategies, tactics, and mindsets essential for success. However, before we get started, we need to acknowledge a crucial insight. While this guide centers on […]

Average Length of Stay (ALOS) is an essential metric your sales reps must understand when connecting with top referral sources in your market. From cost-effectiveness to patient outcomes and regulatory compliance – ALOS can indicate the efficiency and quality of post-acute care services. Throughout this blog, we will uncover: What average length of stay is […]

In recent years – there has been some noise in the post-acute care industry regarding Medicare changes, specifically around agencies adjusting to the combination of Medicare Fee-for-Service and Medicare Advantage. It seems this combination has become a major headwind for home health and potentially hospice agencies – when it comes to reimbursement rates. Below are […]

In today’s fast-paced post-acute care industry, maintaining a competitive edge and achieving desired objectives requires organizations to measure, monitor, and evaluate performance effectively. Key Performance Indicators, or KPIs, are invaluable tools in this process, providing measurable targets that gauge the performance of sales representatives and the overall organization. In this article, we will delve into […]

In today’s competitive post-acute care industry, the successful implementation of your customer relationship management (CRM) platform is essential for your organization to thrive and stay ahead. By developing efficient best practices – your sales team can better understand top referral sources, build stronger relationships, and become a leading referral partner – ultimately driving growth and […]

As an HME provider, you likely have physicians you regularly work with in the healthcare industry. However, are you actively working on maximizing those relationships? You can enhance your level of care by showcasing your offering of additional HME products and services to your existing customers while increasing your bottom line. In this article, we […]

Before your reps step foot in the field and ask for a meeting – they need to be thinking of their plan to gain the referral partner’s trust and how they will build an ongoing relationship. As a sales leader, you can guide your team on utilizing market data to showcase your organization’s value regarding […]