Trella Health Resources

Customer Spotlight Vital Care Infusion Services was founded in 1986 as the first franchise model for infusion services. Now, with over 65 infusion pharmacy franchises in around two dozen states nation-wide, they are continuing to grow and provide high-quality services to patients. Vital Care’s mission is to expand access to high-quality infusion therapy and drive […]

Customer Spotlight Prism Health Care Services has over 20 years of experience in the durable medical equipment industry. Prism provides individuals in the greater Chicago metropolitan area and Northwest Indiana with the right medical equipment and training to stay safe and healthy within their homes. Their mission is focused on providing the highest quality health […]

Since the pandemic hit in 2020, the topic of employee burnout and sales force turnover became a big conversation piece, especially in the post-acute care industry. These issues were happening way before Covid-19. However, because of the pandemic, it encouraged organizations to finally address how turnover and burnout are affecting their employees and bottom line. […]

Selling post-acute services today requires high-quality interactions with referral sources that demand solutions proven to address their needs – and driving consistent referrals requires sales reps to navigate those interactions with ease. How does your organization support your sales team through the sales process? What proven strategies, or “plays” do you teach your sales reps? How […]

Technology is crucial to all businesses, but which one is right for your post-acute care agency? Having the right tools in place can help transform your day-to-day and overcome adoption barriers internally. Follow these three steps to help your organization assess what technologies you have, identify opportunities for consolidation, and overcome adoption barriers. Step 1: […]

Sales leaders, understandably, want to get the most out of their sales team by ensuring their reps are engaging in meaningful activities to drive referral growth. However, they often struggle with having the data at hand to track and measure their team’s performance and ROI. The question at hand is, how can you motivate your […]

If your HME organization isn’t on track to reach your goals for 2022, how will you finish off the year strong and ensure you have a solid healthcare sales strategy for a successful 2023? It’s essential for HME suppliers to determine the right Key Performance Indicators (KPIs) and ensure your sales reps are spending their […]

Sales force turnover can bring growth to a standstill. It leaves territories uncovered, creates doubt in the mind of the customer, and presents opportunities for competitors. Is sales force turnover in your agency impacting growth? How do you retain customers when a rep leaves? Do you have a plan? Sales force turnover is inevitable, but […]

Sales leaders, such as yourself, spend countless hours planning and optimizing their account targeting strategies. However, without the right strategy for analyzing accounts, your sales reps may end up targeting the wrong referral partners and miss out on potential opportunities.   It’s crucial to have a strategy that involves the whole picture of your referral […]

With 2023 on the horizon, now is the time to set your growth goals and create your “roadmap to growth” for next year. Is your agency looking to expand into new markets? Add new business lines? Maybe there are opportunities for strategic mergers or acquisitions? Or will most of your growth needs to come from […]

For Home Health operators working to grow their admissions, they must first improve their relationships with referral sources to increase market share, allowing them to then expand each referral partner’s use of services. This white paper explores the most common challenges around Customer Relationship Management (CRM) in Home Health care services and maps out a progressive […]

For Hospice operators working to grow their admissions, they must first improve their relationships with referral sources to increase market share, allowing them to then expand each referral partner’s use of services. This white paper explores the most common challenges around Customer Relationship Management (CRM) in hospice and maps out a progressive CRM strategy that will […]