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Intake Coordinators

Respond faster to referrals and admit more of the right patients.

Trella Health helps intake coordinators manage incoming referrals, evaluate patient fit, and coordinate with hospital partners so teams can reduce delays, improve response times, and support stronger referral-to-admit performance.

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63,000+ Users Across 17,000+ Post-Acute Providers, HME/DME, Home Infusion, Specialty Pharmacy, and Health Systems

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Encompass Home Health & Hospice logo with a maroon circular geometric design on the left and text on the right.
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Trinity Health logo featuring a purple and green abstract cross symbol next to the words "Trinity Health" in gray text.
Care Dimensions logo with a blue abstract cross and text reading "CareDimensions: Hospice | Palliative Care | Support Services.
CHI Health Health at Home logo featuring a blue and green abstract cross symbol to the left of the organization name in blue text.
Logo featuring two overlapping red hearts with a red ribbon below them displaying the text "Heart to Heart Hospice" in white letters.
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Kindred Healthcare logo with the word "Kindred" in black, "Healthcare" in blue, and a blue human figure with outstretched arms to the right.
Tidewell Hospice logo with "Tidewell" in green stylized font and "HOSPICE" in smaller black letters below.
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Crossroads Hospice & Palliative Care logo with green text and a stylized figure above the word "Crossroads.
Cape Fear Valley logo with abstract shapes above the text "CAPE FEAR VALLEY" and the tagline "TRANSFORMING HEALTHCARE" below.
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Benefits

Why Intake Coordinators choose Trella

Respond faster to incoming referrals

Get visibility into new referral opportunities so teams can act quickly and reduce manual coordination.

Improve referral-to-admit performance

Track response times, conversion rates, and referral patterns so teams can identify where patients are moving through the process and where opportunities may be slowing down.

Admit more clinically appropriate patients

Use provider capability and patient information to evaluate fit, communicate clearly with hospital partners, and support stronger admission decisions.

Solutions for Intake Coordinators

From referral visibility to faster admission decisions.

The connected platform for referral management teams.

Trella gives intake teams real-time visibility into incoming referrals, patient needs, provider capabilities, and referral status — helping coordinators respond faster, reduce manual follow-up, and support stronger placement decisions across post-acute care.

Centralize incoming referrals, provider responses, and intake workflows so teams can manage requests more efficiently, avoid missed opportunities, and move patients through the referral process faster.

Elderly woman lying in a hospital bed with an overlay showing patient details card labeled “Incoming Referral.”.

Show hospital partners your services, capabilities, and care fit to support stronger referral decisions.

Screenshot of a Trella Referral Management profile for Acme Skilled Nursing and Rehab Center, showing its address, description, and images of the facility’s interior and exterior.

Track response times, conversion rates, patient fit, and referral patterns to improve referral-to-admit performance.

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Testimonials

What leaders say about Trella

“With monthly goal targets that the team monitors in real time, we can track pending referrals, admissions, and other key metrics to measure success and identify areas for improvement.”

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Jenni Myrick
Director of Sales · Optimal Care

“You are in so many places, meeting so many people, and it’s helpful to circle back and remember what was discussed. It’s helped keep me organized and I’ve become really diligent about staying on top of it.”

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Lindsay Erret-Cohen
Account Executive · Dependable Health Services

“With Trella, we stopped selling with opinions. Now we sell with data — and our referral sources notice the difference.”

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Adam Butler
VP of Program Development · PruittHealth

Trella Impact

Referral workflows built for faster response and better-fit admissions.

Trella helps intake teams reduce manual coordination, improve referral visibility, and respond faster to the opportunities most likely to convert.

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46.9%

average increase in monthly referral volume for post-acute providers in a participating health system’s network

Real-time visibility

into incoming referrals and referral status

Faster response

with alerts that help teams act when new opportunities come in

Where AI-enabled intelligence becomes decisive action.

From market intelligence and CRM to care transition automation, Trella connects intelligence and workflows to improve business and clinical outcomes.

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